Hey everyone,
Hope your 2026 is off to a strong start!Just a quick update from our side in Shenzhen: we’ve officially wrapped up the holiday break. To be honest, it always takes a few days to get back into the rhythm after the New Year, but I’m happy to say everyone in the factory is officially back to 100%.
The Real Situation on the Ground
All three of our factories are up and running. When we opened the doors this week, the backlog was a bit bigger than we anticipated—nothing dramatic, just the usual post-holiday pile-up. Our production teams have been putting in some extra hours to clear the queue, and we’re already seeing lead times stabilize back to our normal turnaround.
Prioritizing Your Q1 Restock
If you’ve been waiting on a quote or trying to lock in delivery dates, things are moving fast now. We know many of you depleted your inventory during the Q4 rush and need shelves refilled immediately. We are currently prioritizing restock orders for our core smart feeders and water fountains to ensure you don’t miss out on Spring sales. If you need a production slot, ping us now.
Sneak Peek: What’s in R&D?
Our R&D guys never really stop, even during the break. They’ve been tinkering with a few new prototypes that I’m personally very excited about:
A New Design Smart Cat Litter box: Open-Top Smart Self-Cleaning Automatic Cat Litter Box – App Control & UV Sterilization.Featuring a 4-group gravity sensor and bio-radar system for 100% safety, 11L large waste capacity, and UV deodorization. Optimized for compact packaging to significantly reduce your international freight costs.
Logistics: DDP Shipping Update
Shipping to Europe (especially our German and Netherlands hubs) is running significantly smoother. We’ve partnered with a new freight specialist which has helped us cut down on customs delays and—more importantly—bring the landed costs down a bit for our B2B partners. Whether you need sea or air, we’ve got a clear path for your Q1 shipments.
Bottom Line
We’re here, the machines are running, and we know Q1 is when you lock in your strategy for the year. Whether you’re planning a new product launch or just need to refill the warehouse, let’s talk.
Drop us a line whenever.
— The Pawty Global Team